Privacy Policy

This Privacy Policy describes how TAKTAK (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of users who access or use the TAKTAK online food ordering website. By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of information in accordance with this policy.

When you use TAKTAK, we may collect personal information such as your name, mobile number, email address, delivery address, and order-related details necessary to process food orders and provide our services efficiently. We may also collect technical information such as IP address, device details, browser type, and website usage data to improve functionality, security, and user experience. Payment-related information is processed through secure third party payment gateways, and TAKTAK does not store or have direct access to your complete card, UPI, or banking details.

The information collected is used solely for purposes including order processing, delivery coordination, customer support, communication regarding orders or services, service improvement, fraud prevention, and compliance with legal obligations. Promotional communications may be sent only where the user has provided consent. We do not sell, trade, or rent personal information to third parties. Information may be shared only with delivery partners, payment service providers, or legal authorities where required, strictly for fulfilling services or legal compliance.

 TAKTAK takes reasonable technical and organizational measures to safeguard user information against unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect personal data, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

 User information is retained only for as long as necessary to fulfil service requirements, comply with applicable laws, resolve disputes, and enforce agreements. Our website may contain links to third party websites, and TAKTAK is not responsible for the privacy practices or content of such external sites.

TAKTAK does not knowingly collect personal information from individuals under the age of 18. If such information is inadvertently collected, it will be deleted promptly. We reserve the right to update this Privacy Policy at any time, and changes will be effective upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy or data practices, users may contact TAKTAK through the official contact details provided on the website